Terms of service

Terms of Service

Last Updated: June 2026

Overview

This website is operated by Zuri Scents. Throughout the site, the terms “we”, “us” and “our” refer to Zuri Scents. By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions contained herein, you may not access the website or use our services.

Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old, or you have the permission of a parent or legal guardian.
  • You will not use our products for any unlawful or unauthorised purpose.
  • You will not violate any applicable laws or regulations while using our website.

Any breach of these Terms may result in the termination of your access to our services.

Products & Services

We make every effort to display our products, descriptions, images, and colours as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual appearance of the product.

We reserve the right to:

  • Limit the sales of our products to any person, region, or jurisdiction.
  • Limit quantities purchased per order.
  • Modify or discontinue products without prior notice.
  • Refuse any order at our sole discretion.

All product descriptions and pricing are subject to change without notice.

Pricing & Payments

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time without prior notice.

Payment must be received in full before an order is processed and dispatched.

Shipping & Delivery

Delivery timeframes provided on our website are estimates only and are not guaranteed.

While we make every effort to ensure timely delivery, we shall not be liable for delays caused by couriers, weather conditions, public holidays, strikes, customs processes, or circumstances beyond our reasonable control.

Risk in the products passes to the customer upon delivery.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Please review our Return & Refund Policy for full details regarding eligibility, procedures, and applicable conditions.

Accuracy of Information

We strive to ensure that information on our website is accurate and current. However, we do not guarantee that all information is complete, accurate, reliable, or error-free.

The information provided on this website is for general information purposes only and should not be relied upon as the sole basis for purchasing decisions.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product names
  • Product descriptions
  • Images
  • Graphics
  • Videos
  • Website design
  • Text content

is the property of Seréne Aura or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Seréne Aura shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms excludes any rights afforded to consumers under applicable South African consumer protection laws.

Product Use Disclaimer

Our fragrance and beauty products are intended for external use only.

Customers should follow all usage instructions provided with the product.

If irritation occurs, discontinue use immediately and consult an appropriate healthcare professional if necessary.

Customers with known allergies or sensitivities should review product ingredients carefully before use.

Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your personal information in accordance with our Privacy Policy and applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on our website.

It is your responsibility to review these Terms periodically for changes.

Contact Information

For questions regarding these Terms of Service, please contact us through the contact details provided on our website.